There are several places online and on campus where you can get help with learning eLearn and other online courses. In the library the Help Desk and Reference Desk have handouts provided by CDE that will guide you through several questions. The handouts also have contact information on who to see for password problems, log-in problems or technical problems. The library staff regularly attends workshops on eLearn and we can help when you are in the library.
Upstairs in the IMC building above the library in the CDE office, you can find people to help you. If you are new or just need to refresh your online class skills, take an online learning orientation workshop. Check here at www.chattanoogastate.edu/cde for dates and times. These workshops are highly recommended for successful online class experiences.
eLearn FAQ & Help can also be found at http://www.chattanoogastate.edu/cde/cde_faq.html
For help with technical questions over the phone call (888)298-8566.
For help with eLearn questions over the phone Monday - Friday regular business hours call 423-697-2592
Look here for help with technology/computer, printing, copier machines, and online course questions(eLearn, RODP,Course Compass, eLive).
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